Template Library

Choose a Template Pack, Generate Knowledge Cards

Select from 6 scenario-based template packs designed for common SOP use cases. Each pack generates three types of knowledge cards—step-by-step guides, checklists, and do/don't cards—optimized for your specific workflow.

6 Template Packs for Every Scenario

Each template pack is designed for a specific use case. Choose the pack that matches your SOP scenario, paste your content, and generate ready-to-use knowledge cards in minutes.

2 Free Packs4 Pro Packs

Support SOP Pack

Equip your support team for consistent service

Free

Support agents face inconsistent responses and unclear escalation paths. This pack creates standardized troubleshooting guides and response templates that improve first-contact resolution.

Best For

Customer support teams, Help desk agents, Technical support engineers, Support managers

Output Cards

  • Troubleshooting step-by-step guides
  • Escalation decision checklists
  • Response template cards
Issue troubleshootingEscalation proceduresCustomer communicationKnowledge base
View pack details

Ops Routine Pack

Standardize daily operations with zero missed steps

Pro

Daily routines vary by person, leading to inconsistent execution and missed steps during handoffs. This pack creates repeatable checklists that ensure nothing falls through the cracks.

Best For

Operations managers, Shift supervisors, Store managers, Facility coordinators

Output Cards

  • Daily opening/closing checklists
  • Shift handoff step-by-step guides
  • Inventory check cards
Daily routinesShift handoffsInventory managementQuality control
View pack details

Release & Change Pack

Deploy with confidence using verified procedures

Pro

Deployments fail due to missed pre-checks and unclear rollback procedures. This pack creates deployment checklists and recovery guides that reduce release incidents.

Best For

DevOps engineers, Release managers, IT operations, Change advisory boards

Output Cards

  • Deployment step-by-step procedures
  • Pre-flight verification checklists
  • Rollback procedure guides
Software deploymentChange managementRollback planningRelease verification
View pack details

Incident Response Pack

Respond quickly when every minute counts

Pro

During incidents, teams scramble without clear action steps or communication protocols. This pack provides ready-to-use runbooks and escalation cards that reduce mean time to recovery.

Best For

Security teams, Site reliability engineers, IT operations, Crisis management teams

Output Cards

  • Incident response runbooks
  • Communication protocol cards
  • Recovery procedure checklists
Security incidentsSystem outagesEmergency proceduresCrisis communication
View pack details

Three Card Types in Every Pack

Each template pack generates three complementary card types. Together, they cover the full spectrum of knowledge transfer—from step-by-step execution to verification to risk prevention.

Step-by-step Card

Break down procedures into clear, numbered steps for easy execution

When to Use

When you need to guide someone through a sequential process where order matters. Ideal for procedures that must be followed exactly, such as system setup, deployment steps, or customer onboarding flows.

Problem Solved

Eliminates confusion about "what comes next" and ensures consistent execution across team members, regardless of experience level.

Example Uses

  • New employee system setup
  • Software deployment procedure
  • Customer account creation
  • Equipment calibration steps

Checklist Card

Ensure completeness with verification lists for inspections and handoffs

When to Use

When you need to verify that all required items are completed or present, without a strict sequence. Perfect for quality checks, shift handoffs, pre-launch reviews, or compliance audits.

Problem Solved

Prevents missed steps and overlooked items, especially under pressure or during routine tasks where familiarity can lead to shortcuts.

Example Uses

  • Pre-deployment checklist
  • Daily store opening checklist
  • Audit preparation checklist
  • Shift handoff verification

Do & Don't Card

Highlight best practices and common pitfalls to prevent mistakes

When to Use

When you need to communicate boundaries, warnings, or best practices quickly. Essential for safety training, compliance reminders, or situations where mistakes are costly.

Problem Solved

Reduces errors by making correct and incorrect actions immediately visible, helping team members avoid common pitfalls without reading lengthy documentation.

Example Uses

  • Data handling guidelines
  • Customer communication rules
  • Safety equipment requirements
  • Code review standards

Quick Pack Comparison

Not sure which pack to choose? Here's a quick overview to help you find the right template pack for your SOP content.

Template PackBest ForKey OutputAccess
OnboardingHR teamsStep-by-step setup guidesFree
SupportCustomer support teamsTroubleshooting step-by-step guidesFree
OperationsOperations managersDaily opening/closing checklistsPro
ReleaseDevOps engineersDeployment step-by-step proceduresPro
IncidentSecurity teamsIncident response runbooksPro
ComplianceCompliance officersSafety procedure checklistsPro

Frequently Asked Questions

Common questions about template packs, card types, and exports.

What is a template pack and how does it work?

A template pack is a pre-configured set of card structures optimized for a specific use case (like onboarding or support). When you paste your SOP content into the generator, the selected pack determines how the content is structured into step-by-step guides, checklists, and do/don't cards. Each pack is designed based on best practices for its target scenario.

Which template packs can I use for free?

The Onboarding SOP Pack and Support SOP Pack are free to use with daily limits. Free exports include a light watermark. The remaining four packs (Ops Routine, Release & Change, Incident Response, and Compliance) require a Pro subscription for full access.

What card types does each template pack generate?

Every template pack generates three complementary card types: Step-by-step Cards for sequential procedures, Checklist Cards for verification tasks, and Do & Don't Cards for best practices and warnings. The specific content and structure of each card type is optimized for the pack's target scenario.

Can I edit the generated cards before exporting?

Yes. After generation, you can edit titles, adjust wording, reorder items, and remove cards that don't fit your needs. The editing is designed to be quick and focused—typically 1-2 minutes to go from generation to export-ready cards.

What export formats are available?

You can export cards as images (PNG) for sharing, printing, or posting in your workspace, or as documents for pasting into knowledge bases and wikis. Free exports have a light watermark; Pro exports are high-resolution and watermark-free with optional brand styling.

What content should I avoid uploading?

Please avoid uploading sensitive, confidential, or personal information. We recommend using sanitized or generic content when testing. Your content is processed only for card generation and is not stored permanently. See our Privacy Policy for details on data handling.

Ready to Create Your Knowledge Cards?

Choose a template pack, paste your SOP content, and generate reusable knowledge cards in minutes. Start with our free packs—no account required.